U.S.A SHIPPING
Free shipping for all U.S. orders
Standard Shipping: $0 (5-7 Business Days)
Expedited Shipping: $20 (2-3 Business Days)
Overnight Shipping: $45 (1 Business Day)
Your order is special to us, and we aim to ship within 1–3 business days from Boston. Most packages arrive within 3–5 business days after leaving our office. While we don’t ship on weekends or holidays, standard ground delivery may take up to 10 days from the time you place your order. A tracking number will be provided as soon as your package is on its way.
During our sale period, order processing times may extend to 10-15 days due to increased demand. Once your order has shipped you can expect it to take between 5-7 business days to arrive to you. We appreciate your understanding and patience as we strive to deliver your order promptly.
Pre-order items will be shipped according to the scheduled mentioned on the product pages. Pre-order items will not delay the rest of your order and will not increase your shipping cost.
Please make sure your address is correct before placing an order.
Need more help?
Email us at anytime for any additional questions at: customerservice@adeirlina.com
INTERNATIONAL SHIPPING
Worldwide Ground Shipping (5-7 business days)
All international orders are shipped on a Delivered Duty Unpaid (DDU) basis.
This means that any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country are the responsibility of the customer and are not included in the purchase price or shipping cost.
Customs policies vary by country, and we are unable to estimate or control these charges. If applicable, payment may be required by your local customs authority or shipping carrier before your package can be delivered.
We understand that prepaid duties provide a smoother shopping experience and are actively working toward offering Delivered Duty Paid (DDP) shipping in more countries in the future.
Adeirlina is not responsible for delays caused by customs clearance procedures or for any additional duties, taxes, or fees incurred upon import.
We take great care in preparing your order, and most pieces ship within 1–3 business days from our Boston office. Once on its way, your package will typically arrive within 5–7 business days.
During our sale period, order processing times may extend to 10-15 days due to increased demand. Once your order has shipped you can expect it to take between 5-7 business days to arrive to you. We appreciate your understanding and patience as we strive to deliver your order promptly.
Please note that we do not ship on weekends or holidays. For standard ground shipping, kindly allow up to 10 days from the date of purchase for delivery. As soon as your order departs our office, you’ll receive a tracking number so you can follow its journey to you.
We do not ship Saturday, Sundays, or holidays. A tracking number will be sent to you once your order leaves our warehouse.
Please make sure your address is correct before placing an order.
Need more help?
Email us at anytime for any additional questions at: customerservice@adeirlina.com
LOST OR MISSING PACKAGE POLICY
We strive to ensure that every order is delivered safely and on time. If your package is marked as delivered but cannot be located, please contact us at customerservice@adeirlina.com within 48 hours of the delivery date so we can assist you promptly.
Within this 48-hour window, we will:
-
Reach out to the shipping carrier to start an investigation
-
Review tracking and delivery details
-
Work with you to find the best possible resolution
After 48 hours from the marked delivery, we’re unfortunately no longer able to take responsibility for lost or missing packages, as carriers consider the delivery completed.
Before reaching out, we recommend checking with neighbors, household members, or your local carrier, as packages are sometimes left in a safe or nearby location.
We truly appreciate your understanding, as reporting issues quickly allows us to better assist you and resolve things smoothly.