Return / Exchange Policy
U.S.A RETURNS
Any products are bought at discount rate of 50%, 55%, 60%, 65% or 70% are final sale. All final sale items are non-refundable and non-exchangeable.
If your order was bought at the full price or with any discount rate less than 50%, please email us: customerservice@adeirlina.com
We do not offer direct exchanges.
We only accept returns on item(s) in new condition with original tags attached, unworn, unwashed, unstained and free of any alterations for a full refund (minus shipping costs). All items being returned must also be accompanied by the original packaging. (Items will be shipped back to the customer if conditions are not met).
Q: Will you refund shipping charges $10 on my parcel?
A: No, we will refund for what you paid for your order but not the shipping charge.
Q: Will you refund route package protection fee on my parcel?
A: No, we will refund for what you paid for your order but not the route package protection fee.
INTERNATIONAL RETURNS
Any products are bought at discount rate of 50%, 55%, 60%, 65% or 70% are final sale. All final sale items are non-refundable and non-exchangeable.
If your order was bought at the full price or with any discount rate less than 50%, please email us: customerservice@adeirlina.com
We do not offer direct exchanges. If you would like to exchange something for a different size or color, please return the original item(s) for a refund and place a new order.
Q: Will you refund shipping charges on my parcel?
A: No, we will refund for what you paid for your order but not the shipping charge.
Q: Will you refund taxes and duty fees?
A: No, international taxes and duty fees are non-refundable.
Q: Will you refund route package protection fee on my parcel?
A: No, we will refund for what you paid for your order but not the route package protection fee.
ALL FINAL SALE ITEMS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE
Need more help?
Email us at anytime for any additional questions at: customerservice@adeirlina.com